Effective Date: September 1, 2024

These Terms and Conditions (“Terms”) govern your use of the website, communication tools, and services provided by Empower Payments (“we,” “our,” or “us”). By using our website, contacting us, or communicating with us by phone, email, or text message, you agree to these Terms.

Use of Our Services

You agree to use our website and services only for lawful purposes. You agree not to misuse our website, submit false or misleading information, interfere with our systems, or use our services in a way that violates applicable laws or regulations.

Communications

By contacting us, submitting information through our website, calling a phone number associated with our services, or otherwise providing your contact information, you authorize us to respond to your inquiry by phone, email, or text message.

SMS/Text Messaging Terms

Empower Payments may use SMS/text messaging to respond to inbound calls, missed calls, customer service inquiries, and service-related requests.

When you call a phone number associated with our missed-call text-back system and the call is not answered, you may receive a text message asking how we can help. If you reply, we may continue the conversation by text to collect information related to your inquiry or service request.

Message frequency varies based on your interaction with us. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS/text messages at any time by replying STOP.

After you reply STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you contact us again or otherwise provide consent.

Help Instructions

For help, reply HELP or contact us directly:

Phone: 877-737-3344
Website: https://empowerpayments.com/contact/

No Guarantee of Immediate Response

Text messages sent through our missed-call response system are intended to help collect basic information and route inquiries. We do not guarantee an immediate response, appointment, service availability, or emergency dispatch through SMS.

If you have an emergency, call 911 or the appropriate emergency service provider.

Accuracy of Information

You agree that any information you provide to us is accurate to the best of your knowledge. We are not responsible for delays or errors caused by incorrect, incomplete, or outdated information provided by you.

Third-Party Service Providers

We may use third-party service providers to help operate our website, communication systems, payment systems, analytics, hosting, and other business functions. These providers may process information only as needed to provide services to us.

Intellectual Property

All content on our website, including text, graphics, logos, and materials, is owned by or licensed to Empower Payments and may not be copied, modified, distributed, or used without our written permission.

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. We make no warranties or representations that our website or communication systems will be uninterrupted, error-free, or always available.

Limitation of Liability

To the fullest extent permitted by law, Empower Payments will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or communication systems.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Terms.

Contact Us

If you have questions about these Terms, please contact us:

Empower Payments
Phone: 877-737-3344
Website: https://empowerpayments.com/contact/